A Model of Job Facet Satisfaction

Abstract

This study was undertaken to identify facets, or elements, of the job that lead to overall job satisfaction. Public employees completed an employee attitude survey; men and women were equally represented in this sample. Closed-ended items rated on a five-point Likert scale covered commonly accepted facets of job satisfaction such as pay and supervision. Open-ended questions were also included in the attempt to locate as yet unidentified facets. The model developed in this study included 17 facets: promotion, training, supervisor, upper management, organization of work tasks, work stress, work challenge and autonomy, physical work space and equipment, work group, organizational commitment, organizational structure, pay, merit pay, affirmative action, benefits, job security, and distribution of staff. Although the number of facets is large, each is recommended for inclusion in future models to test the level of overall job satisfaction explained by this model.