21
Views
7
CrossRef citations to date
0
Altmetric
Articles: Evaluation of Educational Outcomes

Are Microskills Worth Teaching?

Pages 3-12 | Published online: 31 May 2013
 

Abstract

Two experiments are reported which question the value of training students in nonverbal microskills. The first compared the reactions of trained and untrained students to responsive and unresponsive interviewing behavior. Contrary to predictions, trained students were found to place a lower value on both responsiveness and unresponsiveness than untrained students did. The second experiment replicated this finding and also found that: (a) the reactions of untrained students are more accurate than those of trained students in predicting clients' reactions, and (b) nonverbal behaviors of responsive interviewers are not valued more highly by clients than behaviors of nonresponsive interviewers.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.