A Human-Centered Design Approach to Interdisciplinary Training on Homelessness

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ABSTRACT

This study examines whether human-centered design may be a useful approach for training interdisciplinary teams to innovatively address homelessness. This case study examines the implementation of a 10-week graduate seminar in which students worked with youths experiencing homelessness to develop solutions to building social connections. The study explored benefits to students and to the community partner using pre- and postcourse surveys, focus groups, journals, and field observations. Findings reveal changes in student knowledge and attitudes related to homelessness, interdisciplinary work, and personal citizenship. Community members indicated the course created opportunities for their voices to be heard in developing human-centered solutions. The article concludes with a description of the challenges experienced during the course and approaches for overcoming these challenges.

Additional information

Funding

This work was supported by the National Center for Excellence in Homelessness Services and the University of Denver’s Project X-ITE and Center for Community Engagement to Advance Scholarship and Learning.

Notes on contributors

Kimberly Bender

Kimberly Bender is professor and associate dean at the University of Denver.

Jennifer Wilson

Jennifer Wilson is doctoral candidate and research associate at the University of Denver.

Ellie Adelman

Ellie Adelman is a social innovation specialist and founder of the Village Institute.

Jonah DeChants

Jonah DeChants is postdoctoral fellow at Colorado State University.

Matt Rutherford

Matt Rutherford is associate professor at the University of Denver.