A Systematic Review of a Virtual Reality System from the Perspective of User Experience

ABSTRACT

Virtual reality (VR) is receiving attention enough to be considered as its revival age in both industrial and academic field. Since VR systems have various types of interaction with users and new types of interaction are constantly being developed, various studies investigating user experience (UX) of VR systems are continuously needed. However, there is still a lack of research on the taxonomy that can recognize the main characteristics of VR system at a glance by reflecting the influencing factors of UX. Therefore, we collected and reviewed the research related to the UX evaluation of the VR system in order to identify the current research status and to suggest future research direction. To achieve this, a systematic review was conducted on UX studies for VR, and taxonomies of VR system including influencing factors of UX were proposed. A total of 393 unique articles were collected, and 65 articles were selected to be reviewed via Systematic Reviews and Meta-Analyses methodology. The selected articles were analyzed according to predefined taxonomies. As a result, current status of research can be identified base on the proposed taxonomies. Besides, issues related to VR devices and technology, and research method for future research directions can be suggested.

Additional information

Funding

This work was supported by the Basic Science Research Program through the National Research Foundation of Korea (NRF) funded by the Ministry of Education [NRF-2017R1D1A3B03034321].

Notes on contributors

Yong Min Kim

Yong Min Kim is PhD candidate in Department of Industrial Engineering at Seoul National University, South Korea. He received BS degree in Biosystems Engineering from Seoul National University in 2014. His research focuses on human-computer interaction, user-centered design, and user experience, especially virtual reality systems and augmented reality.

Ilsun Rhiu

Ilsun Rhiu is currently an assistant professor in the Division of Big Data and Management Engineering at the Hoseo University, South Korea. He received PhD degree in Industrial Engineering from Seoul National University, South Korea, in 2015. His research interests include human-computer interaction, user-centered design, and user research method.

Myung Hwan Yun

Myung Hwan Yun is Professor in the Department of Industrial Engineering at Seoul National University. He received his PhD degree in Industrial and Manufacturing Engineering at Penn State University, USA in 1994. His research interests include human factors, user-centered design, affective engineering, and intelligent human–machine interface.