Fish Market Segmentation Based on Consumers' Motives, Barriers and Risk Perception in Belgium

Abstract

This study's objective was to segment Belgian fish consumers based on their motives, perceived barriers, and their risk perception corresponding with fish consumption. Cross-sectional consumer data were collected in November 2004 through a self-administered questionnaire (n = 852). Cluster analysis distinguished between three consumer segments. Uncertain fish consumers indicate strong motives and a low risk perception, but experience some barriers to increase their fish consumption. Fish Lovers do not perceive any risk from eating fish and express strong motives and low barriers. Finally, Concerned fish consumers perceive few barriers, and they score relatively moderate on fish consumption motives, but express some doubts with respect to potential risks from eating fish. Profiling the clusters yields opportunities for targeted marketing strategies and product orientation.

KEYWORDS:

• Belgium
• barrier
• consumer
• fish consumption
• concerned fish consumers, fish lovers, motives
• risk perception
• segmentation, uncertain fish consumers

This work was performed within the EC FP6 Integrated Research Project SEAFOODplus, Contract No. FOODCT-2004-506359. The financing of the work by the European Union is gratefully acknowledged.