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Original Articles

Measurement of Satisfaction with ICT Services Implementation and Innovation in Restaurants (Case Study: Isfahan, Iran)

Pages 250-262 | Received 19 Dec 2014, Accepted 08 May 2015, Published online: 08 Jul 2015
 

ABSTRACT

Nowadays, Restaurant is one of the most important factors in the choice of holiday destinations for tourists and contributes to the development of the local economy. This research is an initial attempt to investigate consumer behavior (tourist behavior) and the attitude of restaurant managers to the application of innovation and information and communication technology (ICT) in hotel restaurants. On the basis of the results of this study it can be concluded that tourists and restaurant managers in the city of Isfahan are interested in exploiting the application of innovation and ICT in hotel restaurants.

Additional information

Notes on contributors

Neda Torabi Farsani

Neda Torabi Farsani is assistant professor at the School of Art Entrepreneurship and Tourism, Art University of Isfahan, Isfahan, Iran (E-mail: [email protected]).

Rasool Sadeghi

Rasool Sadeghi is assistant professor at Department of Electrical Engineering, Islamic Azad University (Dolatabad Branch), Isfahan, Iran (E-mail: [email protected]).

Zahed Shafiei

Zahed Shafiei is assistant professor at the School of Art Entrepreneurship and Tourism, Art University of Isfahan, Isfahan, Iran (E-mail: [email protected]).

Azar Shahzamani Sichani

Shahzamani Sichani is a Master’s Student in Tourism at the School of Art Entrepreneurship and Tourism, Art University of Isfahan, Isfahan, Iran (E-mail: [email protected]).

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