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Articles

Of Friction Points and Infrastructures: Rethinking the Dynamics of Offering Online Education in Technical Communication in Global Contexts

 

ABSTRACT

International interest in technical communication education is growing as more individuals gain online access worldwide. This factor means technical communication educators might find themselves developing online classes for students located in other nations. Doing so requires an understanding of aspects affecting international interactions in such educational contexts. This article examines central factors—or friction points—that technical communication instructors must understand and address to offer effective online educational experiences to globally distributed students.

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Notes on contributors

Kirk St.Amant

Kirk St.Amant is a professor and the Eunice C. Williamson Endowed Chair in Technical Communication at Louisiana Tech University (USA), and he is also an adjunct professor of international health and medical communication with the University of Limerick (Ireland). His main research interests are international communication and information design for global audiences with a particular focus on the globalization of online education and health and medical communication for international audiences.

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