Time, Budget, And Functionality?—IT Project Success Criteria Revised

Abstract

The purpose of this article is to explore the relevance of classic project success measures of Enterprise Systems implementation projects' success from the adopting organizations' perspective. Based on a mixed quantitative-qualitative approach, the results show that, although the organizations valued project management criteria, they did not perceive them as determinants of success if the goals of the project were achieved. A refined set of success criteria is proposed on the basis of these findings.

Keywords:

• IT project success evaluation
• project success criteria
• empirical study