Successful Implementation of eRx Systems: Creating Technology–Organization Alignment using the Strategy-Map Approach

Abstract

The adoption rates of eRx systems continue to be low and their implementation remains uneven. Rooted in the theories of technology–organization alignment and strategy maps, this article develops a framework for successful implementation of eRx systems. The proposed strategy map outlines the key strategic processes that would make implementation of eRx systems not only feasible and successful, but also a profitable venture for healthcare organizations.

Keywords:

• e-Prescription systems
• eRx systems, technology adoption
• technology organization alignment
• systems implementation
• eRx implementation strategy map
• eRx strategic alignment

Additional information

Notes on contributors

Nan Xiao

Nan Xiao, PhD, is an assistant professor in the Department of Computer Information Systems & Quantitative Methods at The University of Texas-Pan American. He holds a PhD in MIS from The State University of New York at Buffalo. His research interests include healthcare information systems and information security. His work has been published in ACM Transactions on Management Information Systems and Decision Support Systems.

Supriya Mahajan

Supriya Mahajan, PhD, is Assistant Professor in the Department of Medicine, Division of Allergy, and Immunology & Rheumatology, School of Medicine and Biomedical Sciences at the State University of New York at Buffalo. She is a biomedical researcher with expertise in metabolism and neuroimmunology, and her research focus is the area of HIV pathogenesis and drug abuse. She has collaborative partnerships in the areas of nanomedicine, bioinformatics, and behavioral neuroscience, and has authored over 75 peer reviewed scientific publications.

Rajiv Kishore

Rajiv Kishore, PhD, is currently an associate professor in the School of Management at the State University of New York at Buffalo. His interests are in IT outsourcing, knowledge management, and IT innovation. Rajiv’s research was funded by the National Science Foundation, and he published papers in premier journals including MIS Quarterly, Journal of Management Information Systems, Information & Management, Decision Support Systems, and IEEE Transactions on Engineering Management. He served as a guest editor for Journal of the Association for Information Systems and currently serves as an associate editor for Information & Management.

Vishwanath Muthyam Venkata

Vishwanath Muthyam Venkata, MS, is a Sr. Programmer Analyst at United Stationers Supply Company. He received his Bachelors in Computer Science & Engineering from Anna University in 2005 and his Master of Science in Management Information Systems from the State University of New York at Buffalo in 2008. His interests include IT Strategy and Business-IT alignment.

Nishath Ahmed Shaik

Nishath Ahmed Shaik, MS, graduated from the State University of New York at Buffalo in 2008 with a Master of Science in Management Information Systems. He is currently the Director at Clean Energy Technologies (India) Pvt. Ltd. His interest include clean energy technologies and waste water management

Edwin J. Anand

Edwin J. Anand, MD, is an assistant professor at the State University of New York at Buffalo, School of Medicine and Biomedical Sciences. His interests are in healthcare economics and strategies to enhance cost consciousness among medical trainees. He has researched strategies to reduce unnecessary laboratory tests among medical resident trainees. His other interests include studying the impact of specific bedside teaching techniques. His projects, “Constructivism as a bedside teaching tool” and “Use of the one-liner as a tool for clinical reasoning” have won recognition from the Royal College of Physicians, London.

Ranjit Singh

Ranjit Singh, MD, is an associate professor of Family Medicine and Director of the Primary Care Research Institute at the State University of New York at Buffalo. He also has an adjunct appointment in Management Science and Systems in the School of Management at the same institution. His research is primarily in the areas of patient safety and quality improvement and the role of IT in promoting these.