Why Some People Multitask Better Than Others: Predicting Learning

ABSTRACT

Multitasking using information systems (IS) often results in a blurring between personal and work lives. Prior literature overwhelmingly points to negative effects of traditional multitasking. Surprisingly, research on IS multitasking is relatively scarce. To address this gap, we hypothesize and test a research model of IS multitasking. Contrary to prior research, we find that IS multitasking yields significant positive outcomes. Our study has implications for attitudes toward IS multitasking, designing training activities, and multitasking systems.

KEYWORDS:

• IS Multitasking
• learning
• cognitive absorption
• computer polychronicity
• personal innovativeness with technology

Additional information

Notes on contributors

Lakshmi Goel

Lakshmi Goel is a Professor of Information Systems at the Coggin College of Business. She received her PhD in decision and information sciences from the University of Houston. She has presented her research at such conferences as the International Conference on Information Systems, Americas Conference on Information Systems, Academy of Management, Hawaii International Conference on System Sciences and the European Conference on Information Systems. Her work has been published in such journals as Management Information Systems Quarterly, Journal of the Association of Information Systems, Decision Support Systems, Information and Management, Information and Organization and Information Systems Journal.

Oliver Schnusenberg

Oliver Schnusenberg received his PhD in Finance from Florida Atlantic University in 1999. Oliver is currently a Professor of Finance at the University of North Florida. His work is published in a variety of journals, including the Journal of Financial Research, Energy Economics, and the Journal of Behavioral Finance. Oliver has co-authored a 2009 book entitled Closed-End Funds, Exchange-Traded Funds, and Hedge Funds. In 2014, Oliver obtained the CFP® designation. Oliver is a member of the Board of the FPA of Northeast Florida, and is the Director of the Financial Services Program at UNF.