When Do IT Capabilities Create Value for Buyer Performance? The Moderating Effect of Social Capital on Supply Chain Information Integration

ABSTRACT

This study investigates the effects of information technology (IT) integration and IT flexibility on information sharing and collaborative planning within supply chain. It also examines the moderating roles of shared value and supplier trustworthiness. The results indicate that IT integration is positively related to collaborative planning, while IT flexibility is positively related to information sharing and collaborative planning. Furthermore, shared value and supplier trustworthiness positively moderate the effects of IT integration and IT flexibility.

KEYWORDS:

• Structural it capabilities
• shared value
• supplier trustworthiness
• supply chain information integration
• buyer operational performance
• adaptive structuration theory

Additional information

Funding

This work was supported by the National Natural Science Foundation of China [72002062]; supported by “the Fundamental Research Funds for the Central Universities of China”, HFUT [JS2020HGXJ0007,JZ2020HGQA0171].

Notes on contributors

Yang Li

Yang Li is a lecturer in the Hefei University of Technology. She earned her PhD degree with the University of Science and Technology of China (USTC) and City University of Hong Kong (CityU). Her research focuses on omnichannel management and information technology (IT) business value. She has published in Decision Support Systems, Internet Research, Electronic Commerce Research and Applications, Journal of Data, Information, and Management, and in the academic conference Hawaii International Conference on System Sciences.

Hefu Liu

Hefu Liu is a professor in the School of Management at the USTC. He earned his PhD degree with the USTC and CityU. He has published in MIS Quarterly, Journal of Operations Management, Production and Operations Management, Decision Sciences, Decision Support Systems, Information and Management, International Journal of Operations and Production Management, and in the academic conference International Conference on Information Systems, Pacific Asia Conference on Information Systems.

Shaobo Wei

Shaobo Wei is an assistant professor in the School of Management at the USTC. He obtained his PhD from USTC and CityU. His research focuses on supply chain integration and IT business value creation. He has published papers in journals such as Journal of Operations Management, Journal of Business Ethics, Decision Sciences, Journal of Information Technology, and International Journal of Logistics Management, as well as in conference proceedings, including those of the International Conference on Information Systems.