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Research Article

The Impact of National Culture on Strategic IT Alignment: A Multiple-case Study of Subsidiaries of Multinational Corporations

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ABSTRACT

Through a multiple-case study of three subsidiaries of multinational corporations (MNCs), we examined the impact of national culture on strategic information technology (IT) alignment. We found that the headquarters and subsidiary host national cultures affect alignment indirectly, through variables in the organizational context, including intercultural communications, IT governance, management style, differences in work values and practices, and cultural conflict and mistrust. Based on the findings, we propose a model of national culture and alignment.

Additional information

Notes on contributors

Godfried B. Adaba

Dr Godfried B.Adaba is a post-doctoral research associate in information systems at Birkbeck, University of London (UK), a part-time lecturer at the University of East London, and a teacher of computer science. He holds a PhD in Information Systems from Birkbeck, University of London, and an MSc in Computer science from Stockholm University, Sweden. His current research interests concern the strategic application of information systems in organizations, socia media, the management of information systems projects, and the use of information and communication technologies to support sustainable social and economic development.

Dr David W.Wilson is a senior lecturer at Birkbeck, University of London (UoL), England. He holds a Post-graduate Diploma in Information Systems Analysis & Design from the London School of Economics (LSE) and a PhD from Warwick University. Before entering Academia Dave spent 11 years developing large Information Systems in various Departments of the UK Central Government. He taught Computing and Information Systems at Hong Kong Polytechnic and Buckinghamshire College before joining Birkbeck College, UoL in 1996. His research interests are in Strategy and Maturity in Information Systems (IS) with a particular interest in Cross-cultural issues in IS, Globalism, and IS Career Development.

Dr Julian Sims is Senior Lecturer (associate professor) at Birkbeck College, University of London. Following a successful business career in the USA, he entered academia some twenty years ago. His research examines the impact of new technology on organizations; strategy development during periods of technological change; social media; accounting and financial decision-making.

David W. Wilson

Dr Godfried B.Adaba is a post-doctoral research associate in information systems at Birkbeck, University of London (UK), a part-time lecturer at the University of East London, and a teacher of computer science. He holds a PhD in Information Systems from Birkbeck, University of London, and an MSc in Computer science from Stockholm University, Sweden. His current research interests concern the strategic application of information systems in organizations, socia media, the management of information systems projects, and the use of information and communication technologies to support sustainable social and economic development.

Dr David W.Wilson is a senior lecturer at Birkbeck, University of London (UoL), England. He holds a Post-graduate Diploma in Information Systems Analysis & Design from the London School of Economics (LSE) and a PhD from Warwick University. Before entering Academia Dave spent 11 years developing large Information Systems in various Departments of the UK Central Government. He taught Computing and Information Systems at Hong Kong Polytechnic and Buckinghamshire College before joining Birkbeck College, UoL in 1996. His research interests are in Strategy and Maturity in Information Systems (IS) with a particular interest in Cross-cultural issues in IS, Globalism, and IS Career Development.

Dr Julian Sims is Senior Lecturer (associate professor) at Birkbeck College, University of London. Following a successful business career in the USA, he entered academia some twenty years ago. His research examines the impact of new technology on organizations; strategy development during periods of technological change; social media; accounting and financial decision-making.

Julian Sims

Dr Godfried B.Adaba is a post-doctoral research associate in information systems at Birkbeck, University of London (UK), a part-time lecturer at the University of East London, and a teacher of computer science. He holds a PhD in Information Systems from Birkbeck, University of London, and an MSc in Computer science from Stockholm University, Sweden. His current research interests concern the strategic application of information systems in organizations, socia media, the management of information systems projects, and the use of information and communication technologies to support sustainable social and economic development.

Dr David W.Wilson is a senior lecturer at Birkbeck, University of London (UoL), England. He holds a Post-graduate Diploma in Information Systems Analysis & Design from the London School of Economics (LSE) and a PhD from Warwick University. Before entering Academia Dave spent 11 years developing large Information Systems in various Departments of the UK Central Government. He taught Computing and Information Systems at Hong Kong Polytechnic and Buckinghamshire College before joining Birkbeck College, UoL in 1996. His research interests are in Strategy and Maturity in Information Systems (IS) with a particular interest in Cross-cultural issues in IS, Globalism, and IS Career Development.

Dr Julian Sims is Senior Lecturer (associate professor) at Birkbeck College, University of London. Following a successful business career in the USA, he entered academia some twenty years ago. His research examines the impact of new technology on organizations; strategy development during periods of technological change; social media; accounting and financial decision-making.

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