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Research Article

System and Information Qualities in Mobile Fitness Apps and Their Effects on User Behavior and Performance

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ABSTRACT

Grounded in goal setting theory and other IS models, this study introduces a robust model, that examines the determinants of MFA goal setting and goal tracking use, and their impact on user behavior and achievement. The empirical results show that system quality and information quality are two key determinants of MFA goal setting and goal tracking use, which significantly influence a user’s goal achievement and behavioral change in terms of physical activities.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Mobark Q. Aldossari

Mobark Q. Aldossari is an Assistant Professor of Management Information Systems at Prince Sultan University. He holds a Ph.D. in Business Computer Information Systems at the University of North Texas in 2019. His research interests are in the areas of technology use and adoption, artificial intelligence applications, and the internet of things.

Quynh N. Nguyen

Quynh N. Nguyen is an Assistant Professor of Computer Information Systems at Stockton University. Her research interests include human-computer interaction, social media, applications of artificial intelligence, and technology adoption. Her articles appear in journals such as MIS Quarterly Executive, Information & Management, Journal of Computer Information Systems, Computer in Human Behaviors, Communications of the Association for Information Systems, and others.

Anh Ta

Anh Ta is an Assistant Professor of Supply Chain Management at the University of Nebraska Omaha. He holds a Ph.D. in Management Science with a concentration in Logistics & Supply Chain Management at the University of North Texas in 2019. Dr. Anh Ta is a member of the Decision Science Institute, the Institute for Operations Research and Management Sciences, and the Production and Operations Management Society. His research interests are in the areas of application of operations research to healthcare and the effect of IT on operation research-related issues.

Steven A. Schulz

Steven A. Schulz conducts research on workforce development, high-performance organizations, and the sustainability of global supply chains. He has published research on psychological capital in the workforce, employees’ subjective well-being, global supply chain strategies for durable goods, employee retention strate, digital communication strategies, and the sustainability of supply chains.

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