An Iterative Assessment Approach to Improve Technology Adoption and Implementation Decisions by Healthcare Managers

Bill Sallas Louisiana State University, Baton Rouge, LA, USA

Sean Lane Office of Applied Cognition, Louisiana State University, Baton Rouge, LA, USA

Robert Mathews Office of Applied Cognition, Louisiana State University, Baton Rouge, LA, USA

Thomas Watkins Louisiana State University, Baton Rouge, LA, USA

Sonja Wiley-Patton Information Systems and Decision Sciences, Louisiana State University, Baton Rouge, LA, USA

ABSTRACT

The User-in-Context Iterative Assessment (UCIA) approach allows decision makers to acquire rich knowledge about their users and the way technology is used in the context of their work. A case study involving the introduction of a handheld medication administration device for nurses on a medical-surgical ward is used to illustrate how a UCIA approach can help provide healthcare IT professionals and hospital administrators with the data that they need to choose and implement IT applications that have the potential to maximize cost savings, while improving the delivery of patient care.

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An Iterative Assessment Approach to Improve Technology Adoption and Implementation Decisions by Healthcare Managers

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