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Themed Articles: ICT Governance, Strategic Alignment and Service Management

An Exploratory Study into IT Governance Implementations and its Impact on Business/IT Alignment

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Pages 123-137 | Published online: 15 Apr 2009
 

Abstract

IT governance is one of these concepts that suddenly emerged and became an important issue in the information technology area. Many organisations started with the implementation of IT governance to achieve a better alignment between business and IT. This paper carries interpretations regarding important existing theories, models, and practices in the IT governance domain and presents research questions derived from it. Next, multiple research strategies are triangulated in order to explore how organisations are implementing IT governance and to analyse the relationship between these implementations and business/IT alignment. The major finding is that business/IT alignment maturity is higher when organisations are applying a mix of mature IT governance practices.

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