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Information Systems Management Volume 26, 2009 - Issue 4
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Articles

Offshore Outsourcing: Risks, Challenges, and Potential Solutions

Tejaswini Herath Brock University, Department of Finance, Operations and Information Systems, St. Catharines, Ontario, Canada
&
Rajiv Kishore SUNY at Buffalo, Department of Management Science & Systems, School of Management Jacobs Management Center, Buffalo, New York, USACorrespondence[email protected]
Pages 312-326 | Published online: 26 Oct 2009
 
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Abstract

While offshore outsourcing is associated with several benefits, these ventures also pose many risks. In this paper, through an in-depth review, we develop a type 1 analysis theory about the various risks involved in offshore outsourcing projects, the challenges faced by managers in these collaboration initiatives, and solutions that may aid in overcoming those challenges. This paper contributes to both the theoretical and practice domains by providing a comprehensive offshoring challenges and solutions framework.

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