THE REAL COSTS OF OUTSOURCING

Abstract

Nearly every public and private organization is expected to take a serious look at outsourcing for at least part of their operations. Yet the emotional costs that employees pay and the productivity loss a company risks can offset the potential cost savings. An Informed decision on whether to outsource hinges on understanding the roles and responsibilities of management, contractors, and consultants.

Additional information

Notes on contributors

Richard T. Dué

RICHARD T. DUÉ is the president of Thomas Due´the present of Edmonton, Alberta, Canada, which provides information technology services to clients in more than 20 more than countries.