IMPROVED SOFTWARE MAINTENANCE MANAGEMENT

Abstract

A formal procedure for managing software maintenance—from the submission of a work order through the postimplementation review—opens a window of opportunity for the IS manager who sees systems as candidates for reverse engineering, reengineering, and restructuring. This article describes a set of procedures for improving maintenance management.

Additional information

Notes on contributors

John G. Burch

JOHN G. BURCH is professor of accounting and computer information systems at the University of Nevada, Reno.

Fritz H. Grupe

FRITZ H. GRUPE is associate professor of computer information systems, University of Nevada, Reno.