THE PRODUCTIVITY PARADOX

Abstract

Recent economic studies found that, contrary to expectations, information technology limits productivity gains. As an investment, IT appears also to be less efficient than other capital spending. This column explains the causes of this productivity paradox— and recommends that organizations change their approach to allocating resources to IT.

Additional information

Notes on contributors

Richard T. Dué

RICHARD T. DUÉ is the president of Thomson Dué and Associates, Ltd., in Edmonton, Alberta, Canada, Which provides information technology consulting and training servies to clients in more than 20 countries.