PILOTING PEN-BASED COMPUTERS

Abstract

Organizations using pilot projects to determine if pen–based technology is appropriate for their user and organizational needs were interviewed for this article. Their acceptance of pen–based computers, technology assessment techniques, and implementation experiences are discussed. The article concludes with recommendations for IS managers who plan to adopt pen–based systems, with steps to ensure support for this new technology.

Additional information

Notes on contributors

Bijoy Bordoloi

BIJOY BORDOLOI is an assistant professor of IS at the University of Texas at Arlington.

Mary Helen Fagan

MARY HELEN FAGAN is associate director of the Center for Research in information Systems and a ph.D. candidate in IS at the University of Texas at Arlington. Previously she was a senior manager with Andersen Consulting.