Making Customer Service a Priority: Information Systems Management: Vol 13, No 1

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Abstract

Doing more with less is a familiar but frustrating slogan for IT professionals, especially in the area of customer service. Yet IT departments that make customer service a priority increase their overall productivity and quality and add value to their organization.

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John P. Murray

John P. Murray is tecnical resource manager of Compuware in Madison Wl

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Making Customer Service a Priority

Notes on contributors

John P. Murray

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Making Customer Service a Priority

Abstract

Additional information

Notes on contributors

John P. Murray

Reprints and Corporate Permissions

Academic Permissions

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