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Information Systems Management Volume 13, 1996 - Issue 2
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QUALITY ASSUKANC1I

THE MULTIPLE DIMENSIONS OF INFORMATION QUALITY

Holmes MillerView further author information
Pages 79-82 | Published online: 24 Oct 2007
 
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Abstract

Information quality occurs along ten dimensions, is defined by the information‘s customer, and is constantly changing over time. IS managers must understand the dimensions and the dynamic nature of information quality to effectively use information as a product, as a component of their production processes, and as a vehicle for managerial planning and control.

Additional information

Notes on contributors

Holmes Miller

HOLMES MILLER is assistant professor of business at Muhlenberg College in Allentown PA. He has 15 years experience in operations management and information systems at Chase Manhattan Bank and Union Carbide Corporation.

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