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QUALITY MANAGEMENT

Implementing Employee Empowerment

Pages 62-65 | Published online: 06 Feb 2007
 

Abstract

The road to employee empowerment runs between true commitment on the one side and enforced compliance and chaos on the other. By following this column's guidelines, IS managers can steer their organizations to success and help free employees to be more creative in terms of both quality and productivity.

Additional information

Notes on contributors

James A. Ward

JAMES A. WARD is on independent management consultant in the Jacksonville FL area specializing in systems development project management and implementation of ‘I’QM in information systems. lle can be reached at (904) 278–9634.

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