Outsourcing in Client/Server Environments

Abstract

The growing heterogeneity of client/server environments and current state of tool immaturity challenge the skills of IT organizations while increasing management and support costs. Selectively outsourcing nonstrategic client/server tasks that are not performed cost–effectively in–house helps IT managers close the skills gap and improve productivity, reduce costs, and focus on core competencies and initiatives.

Additional information

Notes on contributors

Joel Gerston

Joel Gerston is product marketing manager of the operations services division at the Hewlett–Packard Co. in Mountain View CA.