A Strategic Approach to IT Investments

Abstract

In today's climate, strategic planning for IT investments must be based on understanding how organizational information constants (i.e., the information involved in managing resources and providing customer service) are affected by a turbulent technology and business environment that demands change. An effective approach begins with identification of the organization's real costs of information and proceeds to development of a dynamic object-based information model that services the needs of value streams rather than of traditional functional hierarchies.

Additional information

Notes on contributors

Richard T. Dué

RICHARD T. DUÉ is the president of Thomsen Due and Associates. Ltd., Edmonton, Alberta, Canada, which provides IT consulting and training services. He can be reached at [email protected].