A Demand-Side Approach to Telecommuting

Abstract

The juxtaposition of available enabling technologies and low demand for telecommuting focuses attention on the need for businesses to understand how more flexible and innovative workplace strategies can help them gain competitive advantage. The integrated workplace strategies approach leverages settings, technologies, and management practices to support more effective ways of working and achieve the seemingly contradictory goals of reduced costs, improved performance, enhanced flexibility, improved air quality, and reduced traffic congestion.

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Notes on contributors

Paul Gray

PAUL CRAY is a professor in the programs in information science department at the Glaremont Graduate School in Claremont CA and editor of thisJournal's BookISMs column.