Abstract
Most libraries have fully integrated cadres of student assistants into their daily operations, including helping at points of service. As libraries rely more and more on student assistants, we must maintain exceptional customer service to our users. This requires our student assistants to possess information literacy skills that exceed those of our users. This assessment investigates the information literacy skills of first-year library student assistants when compared to the general first-year student population, and it examines if first-year library student assistants’ information literacy skills increase more than those of their peers during their first semester at college.
Notes
The ACRL Standards related to each question did not appear on the surveys distributed to the students.