Developing a systems transformation action research approach: a qualitative cross-case analysis

ABSTRACT

This paper explores collaborations between community organizations and STARlab (Systems Transformation Action Research Lab), a university-based research unit focusing on inclusive social innovation and entrepreneurship, specifically with marginalized communities. Using a cross case analysis methodology, this paper draws from the author’s prior research with two community organizations that engaged in community-based social change initiatives to support inclusive entrepreneurship in Aotearoa New Zealand. Cases like these which examine how researchers establish community partnerships in systems change work are critical to explore how collaborations can be nurtured over time for impactful results. The first initiative, Iti Rearea Collective, was co-designed to support former refugee and migrant founders of small businesses. Using a collaborative governance model, IRC provides services and address systemic barriers for resettled refugee entrepreneurs in Auckland. The second case, Startup Dunedin, is a university-community incubator and entrepreneurship hub that worked with researchers to map systems of service providers and act to create inclusive entrepreneurial spaces. Each of these cases is an example of an action research initiative that addresses complex systemic issues. Using these cases as illustrative stories, this paper offers insight into one approach to community collaboration for equitable and sustainable systems change.

KEYWORDS:

• inclusive entrepreneurship
• systems change
• case study
• action research

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

The work was supported by the Foundation North University of Otago.