Monitoring Psychosocial Stress at Work: Development of the Psychosocial Working Conditions Questionnaire

Abstract

Many studies on the impact of psychosocial working conditions on health prove that psychosocial stress at work is an important risk factor endangering workers’ health. Thus it should be constantly monitored like other work hazards. The paper presents a newly developed instrument for stress monitoring called the Psychosocial Working Conditions Questionnaire (PWC). Its structure is based on Robert Karasek’s model of job stress (Karasek, 1979; Karasek & Theorell, 1990). It consists of 3 main scales—Job Demands, Job Control, Social Support— and 2 additional scales adapted from the Occupational Stress Questionnaire (Elo, Leppanen, Lindstrom, & Ropponen, 1992), Well-Being and Desired Changes. The study of 8 occupational groups (bank and insurance specialists, middle medical personnel, construction workers, shop assistants, government and self-government administration officers, computer scientists, public transport drivers, teachers, N = 3,669) indicates that PWC has satisfactory psychometrics parameters. Norms for the 8 groups were developed.

• job stress
• job demands
• job control
• social support
• stress monitoring
• well-being
• stress management