A method for prioritizing the modification of ergonomic and physical aspects of the workplace to enhance overall worker satisfaction in control centre buildings

Abstract

This article aims to develop a method for prioritizing indoor environmental quality parameters in the workplace (i.e., temperature, lighting, acoustics, air quality, layout, furnishing, cleanliness and maintenance) to enhance occupants’ workspace satisfaction. Data were collected using a web-based survey of 12 Iranian control centre buildings (CCBs) of combined cycle power plants. The results showed that fewer than half of occupants are satisfied with their workplace. Corrective measures would cost the owners an exorbitant amount of money if they were to try to address all of the parameters. Therefore, a statistical analysis framework was applied to determine each parameter’s importance in relation to overall workspace satisfaction. Based on detailed analysis, two levels of importance have been defined for ergonomic modification of each CCB. The statistical approach developed in this study can be applied to all kinds of buildings to determine where ergonomic modification is most likely to produce higher workspace satisfaction.

Keywords:

• workplace environment
• workspace satisfaction
• ergonomics
• control centre buildings

Disclosure statement

No potential conflict of interest was reported by the authors.