482
Views
64
CrossRef citations to date
0
Altmetric
Original Articles

A Study of Doctors' and Patients' Communication During a Primary Care Consultation: Implications for Communication Training

Pages 169-194 | Published online: 29 Oct 2010
 

Abstract

Previous coding schemes used to assess doctor-patient interaction have been inadequate with respect to the scope of categories used to identify: (a) information exchange and relational communication, and (b) thematic topics of talk. Thirty-two doctor-patient interviews were analyzed with a new coding scheme that includes multiple categories of information exchange and relational communication, and allows for identification of thematic topics of talk. The results revealed both effective and less effective patterns of information exchange and relational communication between doctors and patients. These patterns were further elaborated by examining the topics of talk with which they occurred. Particular attention was given to implications the results have for communication skills training for doctors and patients.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.