Shelter Service Utilization of Domestic Violence Victims

Abstract

This study examines service utilization among 283 adult victims of domestic violence identified by crisis responders as being in need of crisis services. The purpose of this study is to explore the differences between the domestic violence victims who choose to utilize shelter services and those who do not. Findings suggest that domestic violence victims who were more likely to utilize shelter services included those who had children at the time of the incident, victims who called for assistance from a location other than their home, victims who did not have a current order of protection in place, and victims who were injured during the domestic violence incident. Implications suggest more specific services to be provided by shelters.

KEYWORDS:

• Crisis services
• domestic violence
• service utilization
• victims

Notes

The authors thank Care 7 Crisis Response Team for their support and assistance with this project.

*p < .05

**p < .01.

*p < .05

**p < .01.