Rumors and gossip as tools of social undermining and social dominance in workplace bullying and mobbing practices: A closer look at perceived perpetrator motives

ABSTRACT

The impact of ‘bully bosses’ on organizations is well studied and research has established a number of antecedents, correlates, moderators and mediators of workplace bullying and mobbing as well as the impact of the practices on the targets, bystanders, perpetrators and the employing organizations. The current study focuses on rumors and gossip as ‘tools’ used by perpetrators of workplace bullying and mobbing. This study is important because while researchers have generally agreed that rumors and gossip can contribute to a better understanding of different areas of interest to organizational behaviorists and researchers; the role played by the two social processes (i.e., rumors and gossip) have not been adequately interrogated by scholars or practitioners studying organizations. To address this gap in research, the main objective of the current study was to use collaborative and analytic autoethnography (CAAE) in exploring and presenting qualitative empirical inquiry on the dynamics of workplace bullying as perpetrated by ‘bully bosses’ and as characterized by rumors and gossip. The findings and extant literature suggests that depending on: contents, functions, and the situational and motivational contexts, perpetrators of bullying and mobbing may use rumors and gossip: 1) for maintenance of oppression and social dominance; 2) as an expression of envy and social undermining; 3) as a weapon to humiliate subordinates by corporate/organizational psychopaths; and/or 4) as a psychological attempt to close or widen the power gap.

KEYWORDS:

• Leadership behavior
• rumors and gossip
• workplace bullying and mobbing
• social dominance
• social undermining
• power relations

Acknowledgements

I wish to sincerely thank my colleagues Dr. Nicole M. Monteiro, Professor Shyngle Balogun, and Ms Kagiso Tlhabano for providing insights and expertise in this study.