Microlearning in the Higher Education Hospitality Classroom

ABSTRACT

Due to ever-changing student engagement and shifting industry demands the classroom environment is being impacted. Though quality has always been at the heart of the university’s education mission, staying relevant with teaching methods that keep student’s attention yet convey substance is critical. The purpose of the current study was to explore the effectiveness of using microlearning in hospitality classrooms in higher education. Five microlearning modules were developed and tested in various hospitality courses. Results showed an increase in student’s self-reported knowledge after the microlearning module. Students agreed that microlearning helped them develop reasoning skills, was an interesting way to learn, as well as assisted them in understanding the content. Furthermore, students agreed they would like to see more microlearning modules in other classes.

KEYWORDS:

• Education
• hospitality management
• microlearning
• training