E-Government in the Caribbean Nations

Abstract

E-government is a global phenomenon, whereby government authorities provide various services online to citizens, businesses, and employees. This study provides an overview of the current state of e-government in the Caribbean. The methodology employed is a web site content analysis using a theoretical framework based on the Siau and Long (2005) e-government stages model. This analysis focuses specifically on member states of the Caribbean Community also called Caricom, which is a trade agreement encompassing several of the territories in the region. This study examines the level of maturity of e-government in the Caribbean. Our analysis indicates that e-government among Caricom member-countries is established and poised for continued growth.

KEYWORDS:

• E-government
• E-government maturity
• Caribbean
• Caricom
• developing countries

Additional information

Notes on contributors

Rhoda C. Joseph

Rhoda C. Joseph is an Assistant Professor of Information Systems and Technology at Pennsylvania State University Harrisburg. She has earned her Ph.D. in Business, with a specialization in Information Systems from the City University of New York and Master of Business Administration (MBA) from Baruch College. Dr. Joseph's research interests are in the area of e-government, technology adoption, and human factors in information systems.

Patrick I. Jeffers

Patrick I. Jeffers holds a PhD in Management Information Systems from The Ohio State University. He is a presently a visiting lecturer at the Arthur Lok Jack Graduate School of Business, University of The West Indies, Republic of Trinidad and Tobago.