How smart is smart? Theoretical and empirical considerations on implementing smart city objectives – a case study of Dutch railway station areas

Abstract

The current widespread attention on the concept of smart city in both policy and practice has stimulated academic discussion regarding the scope and applicability of this concept. An important question is whether cities and regions are truly advanced in implementing the concept in their policies and practices relative to its conceptual elaborations in academia. The aim of this paper is to analyse this congruence between theory and practice in the context of the ongoing transformations of railway station areas in European urban regions. Based on in-depth interviewing using aspects of Q-methodology, this paper investigates whether and how smart city concepts are implemented by stakeholders in three station redevelopment projects in the Netherlands. The results show that the current implementation of smart city concepts in practice is varied but modest and not (yet) very advanced. Knowledge exchange and innovations are currently hampered by a lack of acceptance and know-how among stakeholders, as well as by institutional and competitive constraints. For instance, stakeholders stress that data privacy regulations should be well organized before further implementation can occur. Transparency about how and what data are used may create more willingness among users to assist in developing and accepting new data technologies. However, the technologies are not yet completely developed, and concerns about the “loss” of personal privacy are holding back the widespread and advanced use of data supplied technologies. Although stakeholders seem to be aware of the opportunities the smart city concept offers, for now, the widespread implementation of innovative and advanced smart city concepts remains in the future.

Keywords:

• smart city
• smart governance
• railway station areas
• Q-methodology
• stakeholders

Acknowledgements

The authors give their appreciation to Yongling Li for allowing us to use Figure 1.

Notes

1. 9292ov is an online travel information platform that provides real-time integrated travel information for different modes of public transport.

2. For a thorough discussion on surveillance, technology and safety in night-time public spaces, see Brands (2014).