Evaluation for What?

Abstract

External quality monitoring of higher education is explored and analysed. The different types of external bodies and their modus operandi are reviewed. The reasons for undertaking the evaluation are also examined in detail. It is argued that external evaluation legitimates the status quo and fails to ask substantial questions about the nature of learning. External quality monitoring is preoccupied with method and has almost entirely ignored a quarter of a century of research into learning theory, the nature and styles of learning, and classroom innovations. It is suggested that higher education monitoring agencies need to adopt an explicit 'transformation' approach to quality and to address the implications of that for student learning. Only then will they shift from accountability- and compliance-orientated agencies to ones that raise substantial questions about improving student learning.