A questionnaire study of the effect on work of participation in and influence on decision-making

Abstract

The article addresses the effect on work of participation in and influence on decision-making by the education staff in a statutory health care education organization in England. A questionnaire survey of the education staff was carried out to elicit their views. The findings are discussed in the light of organisational management, education management and effective schools literature. Officers who were dissatisfied with their level of participation in and influence on decision-making reported more than 20 detrimental effects on their work, ranging from lack of personal value to disempowerment. Officers satisfied with their level of participation and influence reported over 20 beneficial effects. These included feeling valued, better quality work and increased effectiveness. Many of the findings of the study are supported by previous studies. Participation in decision-making has been found to generate a wide range of positive effects on work and ultimately to result in an effective organisation. The results of this study have important implications for the organisation in question. The results are also of interest to other educational organisations striving to improve organizational effectiveness and adaptability for change as well as the quality of life for employees.