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Original Articles

Organizational citizenship behavior in the Arab education system in Israel: personal factors vs. intra-organizational factors

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ABSTRACT

The study examines the effects of personal factors (gender, marital status, education and seniority) and intra-organizational factors (transformational leadership, job satisfaction and trust in supervisor) on Organizational Citizenship Behavior (OCB) in the Arab education system in Israel. This is a quantitative study, based on questionnaires given to 211 teachers in the Arab education system in Israel. The results show a positive relationship between gender and OCB. A positive relationship was found between all intra-organizational factors and OCB. In addition, it was found that intra-organizational factors contribute more to explain OCB than personal factors do. Implications and directions for future research are discussed.

Disclosure statement

No potential conflict of interest was reported by the author.

Additional information

Notes on contributors

Muhammed Abu Nasra

Muhammed Abu Nasra is assistant to Vice-President for Study Programs and Projects, Al-Qasemi Academic College and a lecturer at The Center for Academic Studies, Or Yehuda. Abu Nasra is currently PhD student in the Department of Sociology and Anthropology, The Hebrew University of Jerusalem, Israel. Abu Nasra received BA and MA Degrees from Ben-Gurion University of the Negev. Her main research interests include two major areas, entrepreneurship of minorities and employee performance.

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