Advanced search
Publication Cover
Managing Leisure Volume 13, 2008 - Issue 3-4: Performance Measurement and Leisure Management
Journal homepage
3,297
Views
25
CrossRef citations to date
0
Altmetric
Original Articles

Employees' motivation in the luxury hotel industry: the perceived effectiveness of human-resource practices

Leonidas Maroudas University of the Aegean, Chios, Greece
,
Olivia Kyriakidou University of the Aegean, Chios, Greece
&
Artemis Vacharis University of the Aegean, Chios, Greece
Pages 258-271 | Published online: 11 Jul 2008
 
Sample our Sports and Leisure journals, sign in here to start your FREE access for 14 days

Abstract

This paper reports on empirical work conducted about the use and effectiveness of human-resource practices in six luxury hotels of multinational chains in Greece. The paper also explores the perceived significance of a number of job-related motivators in the luxury hotel sector and investigates the relationship between individual variables and the incentives offered to hotel employees. Strategies are suggested for developing suitable motivational programs for employees of different individual characteristics and backgrounds.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related Research Data

Performance appraisal and management: The developing research agenda
Source: Wiley
Human resource management and performance
Source: Wiley
Human Resource Management in Service Work
Source: Macmillan Education UK
360-Degree feedback with systematic coaching: Empirical analysis suggests a winning combination
Source: Wiley
The service organization: Human resources management is crucial
Source: Elsevier BV
The Impact Of Human Resource Management Practices On Turnover, Productivity, And Corporate Financial Performance
Source: Academy of Management
Organizational citizenship behavior as a critical link between HRM practices and service quality
Source: Wiley
A THEORY OF THE TEMPORARY ORGANIZATION
Source: Elsevier BV
HRM and Performance
Source: Oxford University Press
The case of Romania
Source: Emerald
Sustainable Labor Practices? Hotel Human Resource Managers Views on Turnover and Skill Shortages
Source: Informa UK Limited
Promoting service quality in tourist hotels: the role of HRM practices and service behavior
Source: Elsevier BV
Lodging best practicesBest practices in human resources
Source: Elsevier BV
In search of sustained competitive advantage: the impact of organizational culture, competitive strategy and human resource management practices on firm performance
Source: Informa UK Limited
The Practice of Human Resource Management in New Zealand: Strategic and Best Practice?
Source: SAGE Publications
Human resources, service quality and performance: a case study
Source: Emerald
Fragments of HRM in hospitality? Evidence from the 1998 workplace employee relations survey.
Source: Emerald
Technical and strategic human resource management effectiveness as determinants of firm performance
Source: Academy of Management
Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions
Source: Academy of Management
Antecedents and consequences of relational components of the new psychological contract
Source: Wiley
A theory of human motivation.
Source: American Psychological Association (APA)
Linking pre‐ and post‐merger identities through the concept of career
Source: Emerald
The Impact of Human Resource Management Practices on Perceptions of Organizational Performance
Source: Academy of Management
Organizational learning in Indian organizations: a strategic HRM perspective
Source: Emerald
A theory of human motivation.
Source: American Psychological Association (APA)
Examining the effects of robotic service on brand experience: the moderating role of hotel segment
Source: Informa UK Limited
Competitive Advantage Through People
Source: SAGE Publications
HRM, performance, commitment and service quality in the hotel industry
Source: Emerald
PSYCHOLOGICAL EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT, AND VALIDATION
Source: Academy of Management
Personality and work motivation
Source: Elsevier BV
THE RELATIONSHIP OF STAFFING PRACTICES TO ORGANIZATIONAL LEVEL MEASURES OF PERFORMANCE
Source: Wiley
Issues of fit in strategic human resource management: Implications for research
Source: Elsevier BV
Labour Utilization and Collective Agreements: An International Comparison
Source: Emerald

Linking provided by 

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.