The Management of Dilemmas in School Restructuring: A case analysis

While there is growing interest in studying principals' perceptions of their work lives in terms of dilemmas, relatively few studies have gone beyond this to investigate how leaders manage and cope with such 'intractable' situations and the consequential effects and outcomes. Accordingly, this article provides an in-depth qualitative case study of the dilemmas faced by a principal who is involved in the restructuring of his school. It then analyses the ways in which he manages and copes with these intractable situations, and the effects and outcomes that result. The article begins by outlining a framework used in the analysis. It addresses some considerations of method, before describing relevant school and system contexts. Finally, the in-depth case study is presented using the structure associated with the framework described earlier. Among the key findings are that dilemmas present opportunities as well as challenges for visionary, proactive and creative school leaders.