Abstract
This article examines the impact of a newly opened pupil referral unit on pupils, teachers and special needs co‐ordinators. It is based on a research project I began after having worked for a term with the senior tutor from this unit. I found our working together very positive and wished to gain a wider picture of the effectiveness of the pupil referral unit service. The article therefore both focuses on the policy behind pupil referral units in my LEA and the perceptions of the service users.
It is widely known that when it comes to supporting pupils who have emotional and behavioural difficulties there is the rhetoric and then there is the reality. Could pupil referral units be the key to bringing rhetoric and reality together or are they simply in existence because something had to be done?