Abstract
This article describes a model explaining effective EBD practice in mainstream schools. It has been developed in a series of projects by the University of Birmingham EBD Team. It focuses on the need for senior management teams to create cohesive, collaborative and purposeful schools where staff regularly review and learn from their practice. A critical mass of a school's staff has a wide understanding of the causation of EBD and of possible interventions. This knowledge and expertise informs the creation, review and implementation of policies relating to all aspects of school life. These are caring and listening schools that work closely with individual pupils and their families. It is recognised that intractable dilemmas can obstruct the realisation of the model, particularly in large schools.