Impact of perceived peer to peer accommodation development on community residents’ well-being

ABSTRACT

A survey of 780 UK residents was conducted to identify the extent to which perceived peer-to-peer (P2P) accommodation development is associated with changes in community members’ well-being from economic, social and environmental perspectives, and to understand in which circumstances P2P listings have positive and negative effects on community members’ well-being. Partial least squares analysis demonstrates that the perceived positive community impacts of P2P accommodation are more pronounced than the perceived negative impacts. Additionally, weak but statistically significant effects of perceived P2P accommodation prevalence on residents’ social and environmental well-being are observed. Based on these findings and in accordance with social exchange theory, both policy makers and the P2P accommodation sector should develop strategies to enhance the perceived positive impacts on residents’ well-being and mitigate the perceived negative impacts.

KEYWORDS:

• Peer-to-peer accommodation
• resident well-being
• tourism impact
• host–guest relationship
• partial least squares (PLS)

Disclosure statement

No potential conflict of interest was reported by the author(s).