Vandalism control: perception of multi-stakeholder involvement in attraction management

ABSTRACT

This research project focuses on multi-stakeholder involvement in visitor attraction management to curb on-site vandalism at visitor attractions. The study adopted a structured approach to analyse diverse stakeholder perspectives on vandalism and to determine the underlying relationship between perceptions of role of different stakeholder groups. The participants (n = 386) in the study rated their perception of vandalism and the role of personal and other stakeholders’ involvement at two urban locations; Singapore and Bangkok. The findings suggest that perception of vandalism is greatly affected by other stakeholders’ involvement in the attraction management. By taking a stakeholder theory perspective, this article emphasizes the significance of improved communication with local residents and involving them in the decision-making process for effective vandalism control.

KEYWORDS:

• Attraction management
• vandalism control
• Asia
• multi-stakeholder
• personal involvement

Acknowledgement

We acknowledge the use of dataset and the use of previously published PhD material necessary to understand that contribution such as discussion of theory and methodology from first author’s PhD project ‘Bhati Abhishek Dalip Singh. (2014). Stakeholder Responses to Vandalism at Visitor Attractions: a Singapore and Bangkok Comparison (Doctoral thesis). James Cook University, Queensland’. The current paper presents novel research aims, analysis and findings.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Notes

1 Example of an item – Please indicate your current involvement in initiatives to address property damage- Personally intervene to check property damage. Strongly Agree (5) Agree (4) Not Sure (3) Disagree (2) Strongly Disagree (1).