Abstract
This paper examines the role of local government and the nature of the policy-making process in urban tourism through a detailed analysis of the development of the Christchurch tourist tramway. The basic issues addressed are why and how a tourist tramway was developed in Christchurch and what was the development and policy process. A detailed chronology of events is established through the analysis of archival material, newspaper accounts and interviews with key personnel. The analysis and interpretation centres on understanding what was driving the tramway development process. Emphasis is given to identifying key factors and events, the tourism arguments used, and the interests of the different parties involved. The process is shown to be ad hoc and incremental, with the development of the tramway being part of broader urban processes and policies. Tourism is frequently used to rationalise other interests, notably a desire amongst enthusiasts to see trams running once more on the city's streets. In many respects, the Christchurch case reflects broader issues elsewhere.