Abstract
A good deal of discourse relating to the 'democratic potential' of the Internet has tended to simplify the question of technology. Whilst it is true that the structure of the Internet may well facilitate certain 'democratic' forms of use, this is not a necessary fact. This paper argues that the Internet is not passive, but is shaped by the ways in which it is used. Such an account emphasizes the fact that certain forms of use may well conflict, leading to a struggle to define the technology, people's relation to it, and thus the ways in which it is used. The discussion concludes with the suggestion that, unless users strive to develop the Internet as a democratic tool, or one that enhanced non-commercial civil society, the potential often referred to will be lost.