Social europe, social citizenship, and social services

Abstract

The article begins by considering moves to establish Social Europe, alongside the European Unions single market, and the emphasis within the formulation of Social Europe on an employment-based model of social citizenship. This employment-based model is considered to be too limited for application to the social services. Accordingly, two other models are placed within the context of continuing European debate. These models are termed state clienthood and state-sponsored consumerism. The social democratic model of state cli-enthood is considered to be flawed by its neglect of the power exercised by the state over users of social services and by its lack of concern with individual needs. The potential of state-sponsored consumerism to open up questions concerning the rights of users of social services and responsiveness to their individual needs is explored and the conclusion is reached that, despite its inauspicious beginnings as part of the New Rights reform programme, this model has possibilities for enhancing social citizenship. Procedural rights offered by state-sponsored consumerism not only can extend social citizenship within existing social services provision but also can serve as a precursor to the wider participation of citizens in the social services, as the site of a continuing struggle around their rights.