Exploring the bullying behaviours experienced by South African domestic workers

Abstract

This article phenomenologically explores the nature of bullying behaviours as experienced by domestic workers in South Africa. Participants were a convenience sample of 10 black female domestic workers (age range = 27 to 53 years, work experience = 3 to 26 years). The domestic workers responded to an unstructured interview on their experience of work place bullying. Data were analysed using thematic analysis. Findings suggest that bullying is prevalent in domestic work and is perpetrated by both sexes and all races. Bullying behaviours were categorised into verbal bullying (belittlement, deception and false accusations) and non-verbal bullying (intimidation and excessive control, disregard for basic needs and wellbeing, disregard for employment legislation). Bullying behaviours towards domestic workers are explained by the historical socioeconomic disempowerment of domestic workers and a socio-legal system inaccessible to those with disadvantages.

Keywords:

• bullying behaviours
• domestic workers
• phenomenological approach
• South Africa