Constructs and systems: Connecting strategy deployment and performance excellence

Abstract

This paper examines the field of strategy deployment in relation to its connection with quality management. It surveys literature from the two fields to strengthen the validity of a framework for implementing strategic initiatives in a business excellence (quality management) environment. The framework of seven constructs, which emerged from an empirical study, has elements from the quality management and strategy deployment literature. No review was found in the literature that examines strategy deployment from a process/systems and a contingency perspective.

Keywords:

• strategic initiatives
• strategy implementation
• literature review
• Baldrige
• quality management